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NOTE Sentence-level transcript of https://www.youtube.com/watch?v=-AOxpwVeIWw

NOTE One cue per sentence. Cue ids are the line anchors on /transcripts/-AOxpwVeIWw.html. A cue ends where the next begins, or 2 s after its last word.

s1
00:00:12.869 --> 00:00:15.157
Hello everyone.

s2
00:00:15.157 --> 00:00:24.311
Welcome to my session , and today I'm going to talk about agency payments, specifically a hot topic since we have all the patent payment protocols.

s3
00:00:24.311 --> 00:00:29.076
So the main question is: why doesn't anyone use them?

s4
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Why...why don't agents pay?

s5
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And before I start, a quick introduction : at API, we run a marketplace of AI tools.

s6
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We call these tools " actors"; We have about 80,000 of them, and they cover use cases such as data extraction from social media sites, e- commerce, hospitality, travel, search engines, and automation

s7
00:00:50.715 --> 00:00:51.625
in general.

s8
00:00:51.625 --> 00:00:59.654
Essentially, they help you automate your online work, and these actors are created by a global community of creators.

s9
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And they, they, they create them, publish them in our store, and we sell them to users, to customers.

s10
00:01:05.377 --> 00:01:10.975
And just last month, we paid almost $2 million to creators for their actors, right?

s11
00:01:10.975 --> 00:01:13.344
So it's like a moving two-way market.

s12
00:01:13.344 --> 00:01:26.349
So obviously, I think you can see now why we're so interested in magic payments, because for us, it's just another way that we can sell our actors, our tools, and our creators

s13
00:01:26.349 --> 00:01:31.431
to more people and agents, right?

s14
00:01:31.431 --> 00:01:47.584
And, uh, so obviously, whenever there was a new, uh, way to integrate our system, our platform, our marketplace to allow agents to buy these tools, we were quick to add those things.

s15
00:01:47.584 --> 00:01:59.304
So, uh, actually, uh, last year, uh, at the AI ​​ Engineer World Fair in San Francisco, I was the only one who spoke on this topic, on the topic of Asian payments and, uh, the agent economy in a broader

s16
00:01:59.304 --> 00:02:04.493
sense, because back then it wasn't really, you know, well known, uh; not many people talked about it.

s17
00:02:04.493 --> 00:02:09.354
And I think in the last year and a half, uh, there's been a lot of progress, right?

s18
00:02:09.354 --> 00:02:18.358
So, uh, this year, uh , at the AI ​​ Engineer World Fair in San Francisco, there was a special, uh, track , uh, for agency payments.

s19
00:02:18.358 --> 00:02:32.806
And so, you know, over the last year, I think everyone has realized that Asians are actually going to need a budget to do increasingly long-term tasks, because at some point they're going to ask you to approve something and so on.

s20
00:02:32.806 --> 00:02:44.128
And if you want them to be autonomous and actually do bigger tasks, you may need to give them money, and there has been tremendous progress in this area in the last year and a half .

s21
00:02:44.128 --> 00:02:58.036
So, I think Guard is predicting that by 2028, it will be a $15 trillion economy, and that 80% of B2B activity between companies will be done autonomously through agents.

s22
00:02:58.036 --> 00:03:01.289
I mean, it might be a little too much, but we'll see.

s23
00:03:01.289 --> 00:03:10.733
But in any case, a lot of players in the financial sector and the fintech financial sector have joined this bandwagon because they understood the scale of this opportunity.

s24
00:03:10.733 --> 00:03:17.621
So , over the last year and a half, we've seen a lot of different, uh, tools and payment standards emerge .

s25
00:03:17.621 --> 00:03:20.496
It all started with the L42 from Lightning Labs.

s26
00:03:20.496 --> 00:03:30.230
It was mid-2020, it was very early, and last year in April, Mastercard's agent payments came out , then in May 2025, X42 from Coinbase.

s27
00:03:30.230 --> 00:03:35.366
This is probably the most popular agency payment standard at the moment.

s28
00:03:35.366 --> 00:03:39.726
Last June, uh, KYA pay, uh, Skyfire from Visa.

s29
00:03:39.726 --> 00:03:44.606
Uh, we have, uh, Asian Payments Protocol, AP2, from Google.

s30
00:03:44.606 --> 00:03:50.096
Then the Agent E-commerce Protocol, ACP, from OpenAI and Stripe in September last year.

s31
00:03:50.096 --> 00:03:54.154
Uh, in October, Trusted Agents Protocol, TAP, from Visa.

s32
00:03:54.154 --> 00:04:00.790
Uh, in January, Universal Commerce Protocol, Universal Commerce Protocol, UCP, from Google and Shopify.

s33
00:04:00.790 --> 00:04:11.276
There is even more agent commerce: Agent E-commerce Trust Protocol, ACTP, from Alipe; uh, Machine Payments Protocol, MPP, from Stripe and Temple.

s34
00:04:11.276 --> 00:04:14.249
Uh, this is from the beginning of this year.

s35
00:04:14.249 --> 00:04:20.409
And, uh, since April, Asian mobile protocol, MMP, AM from Alipe.

s36
00:04:20.409 --> 00:04:26.474
And, uh, last but not least: Asentic Payment Open Protocol, APOP by Union Pay.

s37
00:04:26.474 --> 00:04:27.721
Oh, that's not all.

s38
00:04:27.721 --> 00:04:32.792
Uh, OKX, OKX's agent payment protocol.

s39
00:04:32.792 --> 00:04:48.359
So you can see that this has become a hot battleground for the future of agent e-commerce because all of these players understand that agents are going to pay at some point, and these companies really want to be a part of this new future, and, uh, preferably leverage

s40
00:04:48.359 --> 00:04:52.889
their networks and existing infrastructure to do so.

s41
00:04:52.889 --> 00:04:56.277
Oh, another agent payment machine from Mastercard.

s42
00:04:56.277 --> 00:05:03.969
So, there are a lot of players, and it's very difficult to keep track of all the new standards that are emerging now.

s43
00:05:03.969 --> 00:05:17.896
Uh , and I think this whole agency business has become huge, uh, huge, uh, well, big news for cryptocurrencies because finally, uh, it seems like there's a real use case that

s44
00:05:17.896 --> 00:05:26.417
they've been waiting for, you know, for cryptocurrencies, other than, uh, buying illegal substances and hiding money from your spouse.

s45
00:05:26.417 --> 00:05:38.300
And I actually think that, like, I'm not a crypto lover myself, I'm not hiding anything, I do n't own any cryptocurrency, but, uh , I think that cryptocurrency actually has a very, very good chance, uh, of winning

s46
00:05:38.300 --> 00:05:47.576
this agency fee war because, uh, cryptocurrency, like, if done right, it doesn't have a single owner, there's no one company that controls the ecosystem , right?

s47
00:05:47.576 --> 00:05:53.363
And, you have, and, uh, it has properties that make it very useful for agency payments.

s48
00:05:53.363 --> 00:06:09.423
So if you compare cryptocurrency, for example, to credit cards, PayPal or PayPal micropayments, or, you know, bank debit, it's much cheaper, you just can't use these traditional payment methods for small agency transactions.

s49
00:06:09.423 --> 00:06:11.980
It simply does n't make economic sense.

s50
00:06:11.980 --> 00:06:24.699
And also, uh, traditional payment methods, uh, also have chargebacks, and anyone who sells online understands that, uh, you have to consider that some people will just abuse your services and then demand a

s51
00:06:24.699 --> 00:06:29.231
refund, and that's just, you know, a way of life for an online business.

s52
00:06:29.231 --> 00:06:39.775
But you can't do that in the agency world because there are an infinite number of agents and they just want to steal all your money or take your services for free.

s53
00:06:39.775 --> 00:06:46.478
So, uh, there are no chargebacks in cryptocurrency , only refunds, but they are optional for sellers.

s54
00:06:46.478 --> 00:06:53.612
So I think cryptocurrency is really well suited for agency payments, and that's, uh, a bright future for you.

s55
00:06:53.612 --> 00:07:05.955
And actually the two, sorry, two of the biggest players, uh, or the two most popular agency payment standards that are currently being explored, Coinbase and Stripe, uh, mpp, uh, on stable coin pass, are actually

s56
00:07:05.955 --> 00:07:09.393
similar to using cryptocurrency, right ?

s57
00:07:09.393 --> 00:07:17.001
And this is not surprising, so let's look at the implementation of these two systems in the real world.

s58
00:07:17.001 --> 00:07:25.148
This is from the websites X42 scan and MPPP scan, which basically track transactions on the blockchain.

s59
00:07:25.148 --> 00:07:37.387
And you can see that in the last 30 days, uh, in the last 30 days, uh, on X42, the payment volume was only about $1 million , and on MPP, only about

s60
00:07:37.387 --> 00:07:38.303
$1.5 thousand.

s61
00:07:38.303 --> 00:07:41.082
I mean, it's practically nothing.

s62
00:07:41.082 --> 00:07:42.547
Uh, it's like it doesn't exist.

s63
00:07:42.547 --> 00:07:44.528
So the question is, where is everyone ?

s64
00:07:44.528 --> 00:07:45.949
Why doesn't anyone use this?

s65
00:07:45.949 --> 00:07:55.168
It's been over a year and a half , uh, since agency payments became a reality, but agents still aren't using them.

s66
00:07:55.168 --> 00:07:59.110
So let's try to find the answer to this question.

s67
00:07:59.110 --> 00:08:02.147
So, firstly, there may be a low supply of services.

s68
00:08:02.147 --> 00:08:06.701
Maybe there just aren't many things for agents to buy autonomously.

s69
00:08:06.701 --> 00:08:25.899
Well, I don't think so, because if you look at these agency fee directories, there are a lot of services out there, and I would say our company, Exa, Perplexity, and Farcru–they're all there, and I would say that we collectively make a lot more, you know, than a million dollars a month from agents using

s70
00:08:25.899 --> 00:08:27.584
our services, right?

s71
00:08:27.584 --> 00:08:36.444
So it's clear that agents are using these tools, paying a lot more for it , but through API keys, not through autonomous discovery and payment.

s72
00:08:36.444 --> 00:08:38.165
So it must be demand, right?

s73
00:08:38.165 --> 00:08:42.819
So it's obvious that agents are simply not interested, they're not buying the services.

s74
00:08:42.819 --> 00:08:45.353
So let's try to understand why, okay?

s75
00:08:45.353 --> 00:08:49.857
And I think the best way to do that is to think of payments as a sales funnel.

s76
00:08:49.857 --> 00:08:52.396
So it all starts with a need.

s77
00:08:52.396 --> 00:09:01.096
So first you, as an external participant in the system or the creator of the agent, need to have a need, like, okay, because otherwise you would n't allow it or

s78
00:09:01.096 --> 00:09:10.810
configure it, and then you need to configure it somehow, and once that's done, once that's done, agents need some way to find services and eventually buy them, right?

s79
00:09:10.810 --> 00:09:20.643
And I would say that at every step of that funnel, we have some friction points that ultimately lead to agents like that not buying, um, at the end of the funnel.

s80
00:09:20.643 --> 00:09:24.290
So let's try to look at this in more detail.

s81
00:09:24.290 --> 00:09:31.211
So, first, the need, well, most people now create agent systems, uh, and they give them access to services.

s82
00:09:31.211 --> 00:09:40.964
But they, they, they, they do it through fixed, uh, accounts or, you know, accounts with registration, uh; they register earlier and through API keys, right?

s83
00:09:40.964 --> 00:09:57.325
So you just, like, I don't know, you have an agent, and if you need to give them access to web data, you just create an account on AIfy and, like, then, like, put an API key in your cloud or, you know, through the MCP to connect to the services, and then you pay for the

s84
00:09:57.325 --> 00:09:59.954
services through your credit card, right?

s85
00:09:59.954 --> 00:10:01.233
It's pretty simple.

s86
00:10:01.233 --> 00:10:03.706
Anyone can do it , right?

s87
00:10:03.706 --> 00:10:09.781
So it's not really like agency payments compete with Visa.

s88
00:10:09.781 --> 00:10:13.294
They compete with API keys because it's simply a more convenient way.

s89
00:10:13.294 --> 00:10:26.994
So what needs to happen for agents or people to really , like, decide, " Okay, I want my agent to not just use a fixed set of services that I, you know, provided them with before, but, like, I want my agent to also

s90
00:10:26.994 --> 00:10:32.396
discover new services as they go along and buy them on their own," right?

s91
00:10:32.396 --> 00:10:35.929
So I think there are several prerequisites for this.

s92
00:10:35.929 --> 00:10:37.429
Firstly, these are better models.

s93
00:10:37.429 --> 00:10:51.800
What I mean is that as models improve, agents can perform each longer task autonomously; you trust them more, etc. So it's kind of a natural progression, and I think that over time, uh, models, if they don't already have it, will

s94
00:10:51.800 --> 00:10:53.425
be trustworthy, with money too.

s95
00:10:53.425 --> 00:10:59.960
And I think you can start by giving them, I don't know, $5 for a job, and then 50, and if you know it works, you can do 500.

s96
00:10:59.960 --> 00:11:08.935
And I would say that people already trust agents, uh, access to their systems, uh, even the right access, quite often, and sometimes, uh, it leads to disasters or, you know , data leaks.

s97
00:11:08.935 --> 00:11:10.653
It's safer with money.

s98
00:11:10.653 --> 00:11:18.750
I mean, for example, if you lose $50, that's sad, but it's not a disaster like you have, unless someone posts your email, which is much worse.

s99
00:11:18.750 --> 00:11:25.829
So, I think it's already progressing, the models are getting better, and people will have more trust in them to buy services.

s100
00:11:25.829 --> 00:11:42.081
But I think the big unblocker will come with the always- available agents that we've seen, like with Metamuse, you know, Open Eye Dot, etc. I think personal, always-on agents are becoming a reality, and if you want those agents to actually do anything, you're going to end up giving them a budget.

s101
00:11:42.081 --> 00:11:45.739
So I think we are reaching that stage as well.

s102
00:11:45.739 --> 00:11:50.091
And I think the end of the era of token subsidies will also help a lot.

s103
00:11:50.091 --> 00:11:57.103
Now for $100 a month on Claude you can buy tokens worth, I don't know, about $14,000 if you spend the maximum.

s104
00:11:57.103 --> 00:12:06.471
This is crazy because then agents have no incentive to look for existing services, since they can create anything from scratch because it costs nothing.

s105
00:12:06.471 --> 00:12:19.231
But I think at some point it will end, maybe with an open AAI rather than an entropic IPO, and suddenly agents will be okay, maybe it will be more economical for me to buy the service than to build it from scratch or find a way to implement it.

s106
00:12:19.231 --> 00:12:25.430
So I think it's kind of like the unlocking is already happening, and then the second step is the sales funnel is set up.

s107
00:12:25.430 --> 00:12:27.522
Okay, I want to use this now.

s108
00:12:27.522 --> 00:12:28.722
How do I do this?

s109
00:12:28.722 --> 00:12:32.173
I think that for many people, cryptocurrency is still quite opaque.

s110
00:12:32.173 --> 00:12:35.981
You know, there are a lot of different terms, there are different words and, you know, terms.

s111
00:12:35.981 --> 00:12:41.623
And, I would say, most people, uh, have n't really tried to set up a crypto wallet on their own, uh.

s112
00:12:41.623 --> 00:12:57.093
Maybe they use something like Coinbase for trading, but really, if their Asian crypto wallet, you know, it, you know, requires some extra work on their part , and it, it, it's a little more complicated, you know, than, I don't know, using a credit card to pay for services, because everyone already has credit cards.

s113
00:12:57.093 --> 00:13:02.757
But I think this, this, this too, well, will be resolved soon, or with a better, better user experience.

s114
00:13:02.757 --> 00:13:06.846
I think agency payment tools are getting better every month, actually.

s115
00:13:06.846 --> 00:13:18.133
And I think the big unlocking will happen if these major agent payment platforms, you know, like cloud technologies or JGPT, or, you know, these personal agents, if they actually integrate crypto payments

s116
00:13:18.133 --> 00:13:19.444
directly, right?

s117
00:13:19.444 --> 00:13:26.051
So essentially, you would just want to use your main account with Cloth and say, "Hey, you can use $50 to buy .services."

s118
00:13:26.051 --> 00:13:31.911
I think this is going to be a big unlock, and I think it's going to happen sooner rather than later, okay?

s119
00:13:31.911 --> 00:13:37.284
So, the agent has a crypto wallet or, you know, an agent payment system set up, and they can purchase services.

s120
00:13:37.284 --> 00:13:42.037
So the main question now is: where, where can he find services he can trust?

s121
00:13:42.037 --> 00:13:53.390
And trust is important because if you're buying a service from something, from someone, you need to make sure that they're going to provide the service that they promise, they're going to provide it for the price that they, they, they, they say they're going to provide it, right?

s122
00:13:53.390 --> 00:13:56.976
And if you don't trust, you won't transact with anyone .

s123
00:13:56.976 --> 00:13:59.620
And historically, how do people build this trust?

s124
00:13:59.620 --> 00:14:03.612
First they started transactions with people they , they, they knew, right?

s125
00:14:03.612 --> 00:14:08.476
So they, you know, exchanged favors and then money, but it was someone they knew.

s126
00:14:08.476 --> 00:14:18.295
So they knew they could be trusted and they would sell them a good thing, or they would trust someone, uh, someone else that they knew and trusted who recommended them.

s127
00:14:18.295 --> 00:14:22.999
So it's like you asked, "Oh, um, can you recommend a good hairdresser for me?"

s128
00:14:22.999 --> 00:14:27.596
For example, to your friend, you say, " Okay, you can use this," you know?

s129
00:14:27.596 --> 00:14:31.000
And then you can trust this person, and everything will be great.

s130
00:14:31.000 --> 00:14:42.726
And over time, you know, as the world got bigger, people started using a trusted intermediary to tell you who's a good seller and who's not, right?

s131
00:14:42.770 --> 00:14:52.600
For example, different markets or city squares , where, you know, if someone was selling in the city, you know, in the square, you could probably trust: " Okay, they're

s132
00:14:52.600 --> 00:14:53.411
honest."

s133
00:14:53.411 --> 00:15:00.183
And , you know, we have different reviews and different consumer protection agencies and so on.

s134
00:15:00.183 --> 00:15:07.543
So, essentially, these elements lend credibility to the economy that you can buy services from strangers because there are signals that you can use.

s135
00:15:07.543 --> 00:15:09.909
But in the world of aging, there is nothing like that .

s136
00:15:09.909 --> 00:15:19.827
How can you know that, for example, this agent or service at some random URL that claims, “Oh, I have an API for, I don’t know, perfect weather data,” can you trust it?

s137
00:15:19.827 --> 00:15:24.381
Well, it's quite complicated, but I think the same principle would apply, you know?

s138
00:15:24.381 --> 00:15:29.937
So, either, like, network, network, or trust, like, "Oh, I know these services are, uh , good," you know?

s139
00:15:29.937 --> 00:15:36.008
So, essentially, it's a pool that you can use, or, uh, essentially, use verified catalogs and marketplaces.

s140
00:15:36.008 --> 00:15:42.609
And we already see this happening, for example, uh, cloth, uh , has a connector catalog, right?

s141
00:15:42.609 --> 00:15:48.577
These are kind of like verified connectors that are actually, like, entropic, like, checked pretty thoroughly.

s142
00:15:48.577 --> 00:15:50.865
It's hard to get there, you know.

s143
00:15:50.865 --> 00:15:59.631
Uh, they already provide this level of trust for the catalog of these tools, and the same...They have apps, and, uh, you know, Appi is also a marketplace.

s144
00:15:59.631 --> 00:16:06.366
So, essentially, there's a trusted intermediary that tells you, "Okay, this is a service you can trust," you know, and you can, you can use it, right?

s145
00:16:06.366 --> 00:16:08.259
So I think it's already happening.

s146
00:16:08.259 --> 00:16:17.281
And, uh , again, the big unlock would be if these big agency providers, uh, enabled payments out of the box, you know?

s147
00:16:17.281 --> 00:16:20.057
Suddenly, I think this would all really start.

s148
00:16:20.057 --> 00:16:22.317
And the last thing is to buy, right?

s149
00:16:22.317 --> 00:16:31.743
And you , traditional, these agent payment systems, they only supported this, uh, super simple, uh, use case, and it was kind of a fixed price per API call.

s150
00:16:31.743 --> 00:16:33.996
But in this world, that's not enough, you know?

s151
00:16:33.996 --> 00:16:38.723
There are only a certain number of things that can be bought for a fixed price, perhaps the weather forecast.

s152
00:16:38.723 --> 00:16:48.779
But to do real work, you actually need to, for example, use a payer to run some kind of computational task or some kind of agent task that the LLM itself uses , right?

s153
00:16:48.779 --> 00:16:51.877
And, uh, you need variable pricing.

s154
00:16:51.877 --> 00:17:02.666
And, uh, fortunately, just, uh, earlier this year, X42 added this option; it's called batch calculation , and MPP added sessions, uh.

s155
00:17:02.666 --> 00:17:09.819
And the purpose of these, uh, payment schemes is to enable, uh, agents, you know, to also process this, like paper billing .

s156
00:17:09.819 --> 00:17:19.772
So let's take a quick look at how, uh, x4 implements the use of a payer, because I think it's a good illustration of what the early adopters went through, you know, to make it work.

s157
00:17:19.772 --> 00:17:23.248
So let's just take a quick look at how the X42 works.

s158
00:17:23.248 --> 00:17:25.300
First, as you know, you send an API request.

s159
00:17:25.300 --> 00:17:31.228
You get a 402 error, uh, with some payment, uh , signature, sorry, header " payment required."

s160
00:17:31.228 --> 00:17:39.437
You create a signature, repeat the request with a certain amount of money, then the server checks it with an intermediary, which could be, for example, Coinbase.

s161
00:17:39.437 --> 00:17:42.780
Everything is fine, and then you work there .

s162
00:17:42.780 --> 00:17:47.858
Well, we'll see, uh, then you settle the transaction, uh.

s163
00:17:47.858 --> 00:17:54.875
Coinbase , the intermediary, sends the transaction to the blockchain, and the transaction is confirmed.

s164
00:17:54.875 --> 00:18:02.446
You get a response from the intermediary, and then you know that the money has actually been transferred, and you can get the job done, right?

s165
00:18:02.446 --> 00:18:08.699
So the risk is that if you get the work done a little early and then the money just doesn't come through, you could lose it.

s166
00:18:08.699 --> 00:18:10.926
So it depends on your service.

s167
00:18:10.926 --> 00:18:21.654
Sometimes, uh, you just want to make sure you charge before you actually provide the service, if there are non-trivial costs, maybe you know, some calculations, etc., and then you get a response about the payment.

s168
00:18:21.654 --> 00:18:30.714
So that's all good, uh, but it's really only for simple scenarios, but handling the use of the payer was quite, uh, a little more complicated, you know.

s169
00:18:30.714 --> 00:18:34.913
So first in May, uh, exports launched a precise payment scheme.

s170
00:18:34.913 --> 00:18:45.135
This was the first scheme for fixed pricing and then they promised that we would release a payment scheme up to 100% which would basically allow for variable costing.

s171
00:18:45.135 --> 00:18:49.729
They released it earlier this year, but unfortunately it didn't quite work for our use case.

s172
00:18:49.729 --> 00:18:51.534
I'll get to that quickly.

s173
00:18:51.534 --> 00:18:55.332
And then finally, uh, they implemented the basic settings, uh, in 2026.

s174
00:18:55.332 --> 00:19:08.118
So the problem with the 100% payment scheme was that while it allowed for a fairly variable cost, there was nothing to stop the buyer, the agent, from spending that money twice, you know, because the transaction was

s175
00:19:08.118 --> 00:19:09.985
only settled later on the blockchain.

s176
00:19:09.985 --> 00:19:16.245
So, essentially, the up to 10% scheme wasn't useful for the pay-per- use case, which was a bit of a bummer.

s177
00:19:16.245 --> 00:19:19.613
So we get around this by using exact and refund.

s178
00:19:19.613 --> 00:19:30.253
So basically, we charge something like, I don't know, $10 up front, and then, you know, let's say, we consume $2, and once the job is done, we give back the rest.

s179
00:19:30.253 --> 00:19:41.455
But again, that means agents have to trust the seller, which again brings us back to the original point that sometimes it's complicated, so you have to transact through blockchain, which means more fees and so on.

s180
00:19:41.455 --> 00:19:42.915
So it wasn't exactly ideal.

s181
00:19:42.915 --> 00:19:46.303
So finally the rate-based payment scheme solved this problem.

s182
00:19:46.303 --> 00:19:49.320
We added it recently, I think last week.

s183
00:19:49.320 --> 00:20:00.717
I don't have time to go into the details, but it uses cryptomagic to sort of escrow money on the blockchain, and then you can charge it, you know, for microtransactions

s184
00:20:00.717 --> 00:20:02.465
later and final remarks.

s185
00:20:02.465 --> 00:20:08.002
Uh, I think the agent payment funnel is really starting to take off now.

s186
00:20:08.002 --> 00:20:14.226
And, uh, soon, uh, the real volumes will begin, and the real beginning of the agency economy .

s187
00:20:14.226 --> 00:20:22.893
And I think now is the time to figure out how you can sell your services, uh, in this new world, because implementation can be a little more complicated than you think.

s188
00:20:22.893 --> 00:20:29.713
And if you wait too long, if you wait too long, maybe, uh, you'll miss the train, and that's it.

s189
00:20:29.713 --> 00:20:32.214
Thank you very much.
